Frequently Asked Questions
Clarington Animal Hospital provides compassionate veterinary care for dogs, cats, rabbits, pocket pets, exotic pets, and reptiles in Oshawa, ON, and Bowmanville, ON. This FAQ page answers general questions about our animal clinic, including info on our veterinary services, preventive care, diagnostics, and surgery. It also gives you an idea of what you can expect when partnering with our veterinary team to care for your pet throughout every stage of life.
New Clients and General Care
Where is Clarington Animal Hospital located?
Clarington Animal Hospital is located at 2727 Courtice Rd, Courtice, ON L1E 3A2, Canada. We provide excellent customer service and great veterinary care for dogs, cats, rabbits, pocket pets, exotic pets, and reptiles. We welcome pet owners from Oshawa and Bowmanville who are looking for compassionate, personalised veterinary care for their beloved pets.
Our veterinary services range from routine wellness care, such as vaccinations and spay/neuter surgery, to advanced diagnostics and surgery. We are dedicated to helping you support your pet’s health throughout every stage of life.
Contact us to learn more.
What are your hours?
Our regular business hours are:
- Monday to Friday: 8:00 a.m. to 6:00 p.m.
- Saturday: Closed
- Sunday: Closed
If you need to schedule an appointment or have questions about your pet’s health or care, please contact our veterinary hospital during business hours. You can reach us at 905-404-2030 or through our Contact page. We are happy to help you find an appointment that meets your pet’s needs.
How do I become a new client?
We welcome new clients and their pets to Clarington Animal Hospital. Becoming a new client is easy. Simply contact our veterinary hospital to schedule your first appointment, and our friendly team will guide you through the registration process. You may find our new client forms on our Forms page. If you prefer to call, you can reach us at 905-404-2030 during regular business hours.
Your first visit gives us the opportunity to learn about your pet’s medical history, lifestyle, and individual needs so we can provide personalised recommendations and establish a long-term healthcare plan.
What types of pets do you treat?
Our veterinary team cares for a wide variety of companion animals, including dogs, cats, rabbits, pocket pets, exotic pets, and reptiles.
Every species has unique healthcare needs, and our team tailors examinations, diagnostics, nutrition recommendations, and treatment plans to each patient. Whether you share your home with a playful puppy, a curious rabbit, or an exotic reptile, we are here to help them enjoy a healthy, happy life.
What makes Clarington Animal Hospital different?
As a privately owned veterinary hospital, we believe every pet deserves compassionate, personalised care in a welcoming environment. We have built our hospital around strong relationships with our clients and their furred, feathered, or scaled companions. We always take the time to listen, answer questions, and provide thoughtful recommendations for every patient. We also care for a large roster of pets, from giant dogs to tiny hamsters.
We believe there is always time to comfort our patients with a gentle touch, celebrate the small victories, and give back to our community, which we do through charitable events held throughout the year. We are proud to provide advanced veterinary medicine while maintaining the friendly, small-town atmosphere our clients have come to know and trust.
Who will care for my pet?
Your pet will be cared for by an experienced team of veterinarians, registered veterinary technicians, veterinary assistants, and client care professionals who work together to provide compassionate, high-quality veterinary care.
We have built many wonderful, long-standing relationships with our clients and their pets. By working together, we provide consistent care, clear communication, and personalised recommendations that support your pet’s health throughout every stage of life.
Learn more about our team on our Veterinarians and Care Team pages.
Emergency and Urgent Care
Do you provide urgent veterinary care?
Yes. We provide urgent veterinary care for pets experiencing illnesses or injuries that require prompt medical attention during regular business hours. If your pet develops a sudden health concern, please contact our veterinary hospital as soon as possible. If you aren’t sure if your pet is having an emergency, call us immediately so we can determine the most appropriate next step.
If your pet is experiencing a life-threatening emergency outside of our regular business hours, we recommend seeking immediate care at the nearest emergency veterinary hospital. Residents of Oshawa and Bowmanville are urged to contact one of the urgent care clinics in the area. We work with several great ones. For more information, including contact information and addresses, visit our After Hours Emergency Contact page.
When should I contact your veterinary team about a pet health concern?
You should contact us whenever you notice changes in your pet’s appetite, behaviour, mobility, or appearance. Some red flags include trouble breathing, drastically reduced energy level, loss of appetite, limping, vomiting, diarrhea, skin irritation, bleeding, swelling, unusual behavior or vocalizations, and other signs of pain. Pets showing any of these symptoms should be evaluated promptly.
Early intervention often allows us to diagnose health concerns sooner and begin appropriate treatment before problems become more serious.
Services and Medical Care
What veterinary services do you offer?
We provide comprehensive veterinary care for dogs, cats, rabbits, pocket pets, exotic pets, and reptiles. Our services are designed to support your pet’s health from their first wellness visit through their senior years.
Our services include:
- Wellness examinations
- Vaccinations
- Diagnostic imaging
- Ultrasound
- Dentistry
- General surgery
- Orthopaedic surgery
- Allergy and dermatology care
- Nutrition and weight management
- Internal medicine
- Exotic pet care
- Microchipping
- Preventive healthcare
You can learn more at our Veterinary Services page.
Do you provide veterinary care for rabbits, pocket pets, exotic pets, and reptiles?
Yes. We of course see lots of dogs and cats, but we also provide veterinary care for a variety of companion animals, including rabbits, pocket pets, exotic pets, and reptiles.
These pets have very specialised nutritional, environmental, and medical needs. Our veterinary team understands those unique requirements and works closely with pet owners to provide preventive care, diagnostics, and treatment plans. Care options are always tailored to each pet, according to their age, breed, species, weight, health, and lifestyle.
Do you provide allergy and dermatology care?
Yes. We diagnose and treat a variety of skin, coat, and ear conditions affecting pets. Allergies and dermatological conditions can have many different causes, including environmental factors, parasites, food sensitivities, and underlying medical conditions.
After evaluating your pet, we will recommend diagnostic testing and a personalised treatment plan to improve comfort and long-term skin health. Visit our Allergies and Dermatology page to learn more.
What diagnostic services are available?
Our veterinary hospital offers a variety of diagnostic services to help evaluate your pet’s health and guide treatment decisions.
Our diagnostic capabilities include:
- In-house laboratory testing
- External laboratory services
- Digital diagnostic imaging
- Ultrasound
We also work with a visiting board-certified veterinary specialist who performs advanced ultrasound examinations when needed. These diagnostic tools allow us to investigate illnesses, monitor ongoing conditions, and develop personalised treatment plans. Visit our Veterinary Diagnostics page for more information.
Do you provide veterinary dentistry?
Yes. We provide comprehensive dental care to help protect your pet’s oral health and overall wellbeing. Regular dental examinations allow us to identify concerns early and recommend appropriate treatment before more significant dental disease develops.
Dental disease is just as dangerous and painful for pets as it is for people. Maintaining good oral health can improve your pet’s comfort, eating ability, and quality of life. Visit our Pet Dentistry page for more information.
What types of surgery do you perform?
Our veterinary hospital performs a variety of general surgical procedures for dogs, cats, rabbits, pocket pets, and other companion animals when appropriate. These may range from standard operations, such as spay/neuter, to complex orthopedic procedures, which are done by a board-certified veterinary surgeon. Learn more at our Veterinary Surgery page.
Do you offer nutrition and weight management support?
Yes. Good nutrition is one of the most important parts of preventive healthcare. We provide nutritional guidance for pets at every stage of their lives, and are happy to recommend dietary plans that will keep your pet looking and feeling fit and healthy.
If your pet needs to lose or gain weight, we will work with you to develop a realistic nutrition plan that supports their long-term health. Visit our Nutrition & Weight Management page to learn more.
Preventative Care and Ongoing Support
How can preventive veterinary care help my pet stay healthy?
Preventive veterinary care helps you protect your pet from dangerous parasites and diseases. Routine wellness visits are a big part of this. Regular wellness examinations, vaccinations, dental care, nutrition guidance, and diagnostic screening all play important roles in keeping pets healthy. These things help us identify health concerns early, monitor changes over time, and provide personalised treatment plans when needed.
Living in the Oshawa and Bowmanville area also presents unique considerations for pets. Seasonal plants and flowers, flora and fauna from nearby farmers’ fields, and parasites, such as fleas and ticks, can all pose health risks depending on your pet’s lifestyle. During wellness visits, we can recommend preventive care strategies that help reduce these risks while supporting your pet’s overall wellbeing.
Do you provide health certificates and travel support for pets?
Yes. If you plan to travel with your pet, our veterinary team can help you understand current travel requirements, including health certificates, vaccination requirements, and any necessary documentation.
Because travel regulations can change, we recommend contacting us well before your planned departure to ensure there is enough time to complete all required examinations, paperwork, and testing.
If you are planning to travel with your pet soon, visit our New Pet Travel Laws page for more information.
Do you provide senior pet care and end-of-life support?
Yes. As pets grow older, their healthcare needs often change. We provide senior wellness examinations, ongoing monitoring, pain management, diagnostic testing, and personalised treatment plans designed to help older pets maintain comfort and quality of life.
When the time comes to make difficult decisions about end-of-life care, our veterinary team is here to provide compassionate guidance and support. We will work with you to ensure your pet’s comfort and dignity remain our highest priorities.
Disclaimer:
Clarington Animal Hospital provides compassionate veterinary care for dogs, cats, rabbits, pocket pets, exotic pets, and reptiles in Oshawa, ON, while also serving Bowmanville, ON. As a trusted Oshawa veterinary hospital, we offer wellness care, vaccinations, diagnostics, dentistry, surgery, ultrasound, preventive medicine, and personalised treatment plans tailored to each pet’s unique needs. If you are looking for a veterinary hospital in Oshawa with an experienced, compassionate team, contact Clarington Animal Hospital to schedule your pet’s next visit.